Solutions by Industry
Manufacturing
IT Solutions
Getronics helps manufacturers optimise operations from the plant floor up integrating OT and IT systems, enabling smart factory capabilities, strengthening industrial cybersecurity, and giving your teams the data and automation they need to reduce downtime and control costs.
Overview
What a 45-Year Manufacturing Partnership Looks Like
When Ford needed a global IT partner for network services across data centres, offices, warehouses, and critical production facilities, they chose Getronics. More than 45 years later, the engagement spans 15,000+ network assets across 290+ sites on three continents, with 24/7 dedicated resources at critical locations and centralised project management across 35 countries. We provide IT solutions for the manufacturing industry that keep pace with production schedules, not the other way around.
45+ Years
Of continuous partnership with Ford, supporting 15,000+ network assets across 290+ sites spanning datacentres, offices, warehouses, and production facilities.
3,500 Users
Supported for a leading automotive systems supplier across service desk, network, unified communications, and Manufacturing Execution Systems at multiple locations in Germany.
48 Locations, 24/7/365 Support
For a global appliance manufacturer, with networking, service desk, workplace, security, and conversational AI delivered under a single contract.
Solutions
Solving Manufacturing IT Complexity
IT/OT Convergence & SCADA Systems
- Network segmentation and OT infrastructure
- SCADA integration and modernisation
MES & Manufacturing Operations
- MES implementation and integration
- Quality management systems
Field & Onsite Services
- Break-fix and hardware lifecycle management
- On-floor technical support and deskside services
Smart Factory & Predictive Operations
- Predictive maintenance and condition monitoring
- Digital twin implementation
Industrial Cybersecurity & SOC
- Compliance (IEC 62443, NIS2)
- 24/7 SOC with OT-specific playbooks
Digital Workplace & Service Desk
- End-user computing and device management
- Multilingual service desk follow-the-sun model
- ITSM tooling and self-service portals
Solutions
Solving Manufacturing IT Complexity
IT/OT Convergence & SCADA Systems
- Network segmentation and OT infrastructure
- SCADA integration and modernisation
TESTIMONIALS
Client
European Manufacturer
Case Study
Full IT Partnership for a Post-Spin-Off Global Manufacturer
After spinning off from its parent company, a €1 billion European appliance manufacturer needed one IT partner across 48 locations. Getronics delivered service desk, network security, workplace, and on-site support, with a virtual assistant now scaling AI automation toward 100% across ticket handling.
About Us
One Partner for the Full Manufacturing IT Stack
From the plant floor to the enterprise, Getronics consolidates manufacturing IT into a single partnership: one contract, one point of contact, and consistent delivery that strips out duplicated cost and complexity across every plant and region.
01
45+ Year Track Record
Ford has trusted Getronics since the early 1980s. A leading automotive systems supplier since 2018. A global warehouse and logistics technology group since 2016. Manufacturing partnerships measured in decades, not contract cycles, are built on consistent delivery across production environments worldwide.
02
Shop Floor to Cloud
Full-stack manufacturing IT from one partner: SCADA, MES, and plant systems connected through to digital workplace, security, and cloud, with no gaps between OT and IT.
03
Always-On Operations
24/7 support with dedicated on-site resources at critical sites, structured SLAs, and rapid dispatch for factories where downtime is measured in lost production, not lost emails. Built for environments that never stop.
Insights & Resources
Manufacturing Insights and Perspectives
View all insights
Related Solutions
Explore our IT Solutions
Talk to an expert
FAQs
You have questions. We have answers.
We deliver a full range of services for manufacturers, spanning both IT and operational technology: IT/OT convergence and SCADA integration, MES and manufacturing operations management, smart factory and IoT enablement, industrial cybersecurity, plus service desk, digital workplace, network, cloud, application managed services, and field support. Each is designed to connect the plant floor with enterprise systems and protect critical production infrastructure.
We give manufacturing leaders a single, real-time view across every line and site by managing the platforms, infrastructure, and applications on which production depends. Operational data flows into business systems and decisions automatically, without manual intervention or delays between shifts.
Yes. Our cybersecurity teams protect manufacturing environments with threat detection, vulnerability assessments, penetration testing, and a managed SOC, all certified to ISO 27001 and SOC 2 Type II standards. We continuously monitor and respond rapidly, ensuring threats are contained before they disrupt production.
Yes, for example, through our Gen-AI voice assistant. Solutions like these reduce costs and accelerate the processing of key service events, including requests, incidents, and end-user queries, while improving overall efficiency and response times.
We work across across all manufacturing sectors, including professional equipment, consumer electronics, home appliances, automotive components, and industrial products. Our manufacturing IT specialists bring sector-specific knowledge to every engagement, whether you operate a single plant or a global network of production facilities.
We specialise in integrating legacy systems and applications with modern cloud platforms using prebuilt connectors, API-based modernisation, and enterprise integration tooling. Our approach delivers IT solutions for industrial manufacturing that protect your existing investment while connecting older systems to newer analytics, security, and automation capabilities without requiring full replacement.
We build analytics platforms that transform production, supply chain, and quality data into actionable intelligence. This includes real-time dashboards, predictive maintenance models, and AI-driven quality monitoring, all connected to your operational systems so insights reach the people who need them on the factory floor and in the boardroom.
Yes. Our global service desks operate around the clock in 22 languages, providing application support, infrastructure monitoring, and incident response for manufacturing environments. We understand that production downtime is measured in lost output, so our SLAs and response processes are built for the urgency that manufacturing operations demand.
Most engagements begin within weeks. Our hub-and-spoke delivery model means we can deploy onshore manufacturing consultants and architects quickly while standing up nearshore application delivery capacity in parallel. For managed services, we can take over an existing environment or begin a new project within weeks of contract signature.
Our manufacturing clients include Ford, alongside a leading automotive systems supplier, a global warehouse and logistics technology group, an industrial heat-exchange manufacturer, an aviation MRO provider, and a leading European home appliance manufacturer, spanning Germany, the UK, Switzerland, and international operations.