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Solutions by Industry

Public Sector 
& Government 
IT Solutions

Spain's Ministry of Finance centralises the nation's economic and financial data in ARES, a data bank built by Getronics for transparency, efficiency, and agile public access.

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Overview

15 Years Inside a National Ministry

From national ministries to regional administrations, Spanish public bodies trust Getronics with citizen-facing modernisation. Spain’s Ministry of Finance centralises economic and financial data in ARES, a Getronics-built platform combining a public transparency portal with structured internal data management. 

Meanwhile, the Social Services Administration of the Junta de Castilla y León automated repetitive administrative tasks, issuing resolutions to citizens faster across a vast, ageing region, while Madrid City Hall runs its official taxi app on Getronics development. This is public sector digital transformation at every level of government. 

4 Tiers

Of Spanish public administration feeding the ARES data bank: state bodies, autonomous communities, local entities, and Social Security, unified for transparency.

10,000+

Daily active users on Madrid City Hall's official taxi app, built by Getronics with native iOS and Android development and full GIS and IAM integration.

Solutions

The Full IT Suite for Government & Public Sector

  • National Data Platforms & Interoperability

    • Cross-agency data integration and shared services architecture
    • Open data platforms and API-led interoperability
    • National registries and public records modernisation
    • EU data space compliance and data sovereignty frameworks
    Public sector employees collaborating on a community project, gathered around a table in a spontaneous workplace setting.
  • Citizen-Facing Digital Services

    • Digital service design and accessibility-compliant portals
    • Multilingual self-service platforms
    • Mobile-first citizen apps and e-government services
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  • Application Development & Managed Services

    • Custom application development for public administration
    • Legacy system modernisation and migration
    • 24/7 managed services with public sector SLAs
    • Agile delivery aligned to government procurement frameworks
    Public sector employees collaborating on a community project, gathered around a table in a spontaneous workplace setting.
  • Data Spaces & Citizen Information Hubs

    • Secure data sharing infrastructure across ministries and agencies
    • Real-time operational dashboards for public services
    • GDPR and ENS (Esquema Nacional de Seguridad) compliant data environments
    Close-up of computer screens displaying a world map and financial data charts.
  • Cybersecurity & Government Compliance

    • SOC monitoring and incident response for public sector environments
    • Supply chain security and third-party risk management
    • NIS2 compliance and critical infrastructure protection
    Cybersecurity specialists monitoring secure government systems on large digital displays.
  • Digital Identity & Authentication

    • Multi-factor authentication for public sector workforces
    • Identity lifecycle management across agencies
    • Citizen-facing authentication for digital services
    Public sector employees collaborating on a community project, gathered around a table in a spontaneous workplace setting.
  • Smart Cities & Regional Infrastructure

    • IoT-enabled urban infrastructure: mobility, energy, public safety
    • Smart city platforms for municipalities and autonomous communities
    • Connected infrastructure monitoring and predictive maintenance
    • Public transport and mobility data integratio
    Wide-angle shot of a modern transportation hub with trains, buses, and roads converging in a connected urban environment.
  • Public Sector & Government Consulting

    • Digital transformation strategy for central, regional and local government
    • IT procurement and vendor management advisory
    • Change management and workforce digital enablement
    • EU funding alignment — Next Generation EU and PRTR programme support
    Public sector employees collaborating on a community project, gathered around a table in a spontaneous workplace setting.
Solutions

The Full IT Suite for Government & Public Sector

National Data Platforms & Interoperability

  • Cross-agency data integration and shared services architecture
  • Open data platforms and API-led interoperability
  • National registries and public records modernisation
  • EU data space compliance and data sovereignty frameworks
Public sector employees collaborating on a community project, gathered around a table in a spontaneous workplace setting.
Medium close-up of a female public sector employee helping a citizen complete a digital administrative process on a tablet.Medium close-up of a female public sector employee helping a citizen complete a digital administrative process on a tablet.

Client

Junta de Castilla y León

Case Study

Faster Resolutions for Citizens in Castilla y León

The Junta de Castilla y León's Social Services Administration automated repetitive administrative tasks with Getronics, cutting resolution times for citizens and reducing human error across routine processes. 

View the story
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About Us

Automation That Frees Staff to Serve Citizens

Getronics designs government digital transformation around process integrity and short-term return on investment. 

That means secure, compliant infrastructure, cross-agency data integration and automation that frees specialists to focus on decisions rather than admin. 

From citizen-facing digital services to national data platforms and smart city infrastructure, we deliver managed services built to public sector standards across central, regional and local government.

01

National Data Bank

Spain's Ministry of Finance publishes economic and financial information through ARES, integrating data from state bodies, autonomous communities, local entities, and Social Security, with fast, accurate queries despite large volumes.

02

Smart Automation

Castilla y León's social services automated data classification, retrieval, and citizen notifications, reducing manual hours and human error while shortening turnaround times for resolutions during peak demand.

03

Citizen-Facing Apps

10,000+ active users on Madrid's official taxi app with native iOS and Android development, GIS integration, and IAM connectivity. IT solutions for public sector technology, designed around how citizens and professionals actually work. 

Insights & Resources

Public Sector Insights and Perspectives

View all insights
  • Environmental documentary portrait of a Latino professional in a workplace setting.

    Repetitive tasks out, faster resolutions in. Automating social services for 2.4 million citizens.


  • healthcare Spanish documentary photography in spain --ar 16:9 --raw --profile rg6mod6 --v 8.1 Job ID: 19da397c-e750-41ca-9802-2f4867ca0216

    Ministry of Health of Spain: Enabling digital health transformation across the nation


  • Navigating the EU’s AI Legislation: Milestones, History, and Future Goals


FAQs

You have questions. We have answers.

  • Getronics provides end-to-end IT services for public sector and government organisations, including national-scale application development, citizen-facing platforms, data modernisation, smart city infrastructure, cybersecurity, and digital identity management. This spans central government ministries, regional authorities, municipal councils, and public universities.

  • The Social Services Administration automated repetitive administrative procedures with Getronics. Data classification, retrieval, and input are now handled by hybrid systems, and citizen notifications are supervised automatically. Staff spend fewer manual hours on routine processing, human error has decreased, and resolutions reach citizens faster, even during peak demand in a region whose size, low population density, and ageing population demand accessible services. 

  • By separating low-value, repetitive tasks from those requiring expert oversight. Getronics designs hybrid interaction systems that automate data handling while preserving specialist involvement in decision-making, then automates communication and follow-up so resolutions reach citizens sooner. Every engagement aligns with a viable automation strategy, ensuring process integrity and short-term return on investment. 

  • Getronics built Madrid City Hall's official taxi app with native iOS and Android development, SIGMA GIS integration, and IAM connectivity. The app serves 10,000+ active users with a 4.2-star Android rating. The core pattern of native mobile apps integrated with backend systems applies to any citizen-facing service.

  • Getronics delivers government-grade cybersecurity through a 24/7 SOC aligned with National Security Scheme (ENS) high-level certification. Operations are ISO 27001 certified with GDPR compliance, endpoint security, data encryption, and privileged access management. Clients are supported with Cyber Essentials and Cyber Essentials Plus. The same standards protect financial services and insurance clients.

  • Yes. Service desks operate 24/7 in 22 languages, covering distributed government estates from single offices to nationwide agency networks. Getronics provides managed IT services, including field engineering, device management, and application support. The same model supports education and healthcare organisations with distributed estates.

  • Yes. Getronics has experience across public procurement processes in multiple countries. Engagements can be structured as managed services, projects, or staffing to match the procurement and budgeting frameworks your organisation operates within. Public sector consulting services cover strategy, planning, and vendor assessment.

  • Getronics developed the ARES national data bank for Spain's Ministry of Finance, centralising economic and financial data from public administrations, autonomous communities, local entities, and the Social Security system into a citizen portal and internal management application. The same platform modernisation capabilities support retail and manufacturing clients.

  • Government IT modernisation means replacing siloed systems with connected platforms that improve how citizens access public services. For Spain's Ministry of Health, this meant FHIR-based interoperability across 17 regions, 600 million annual data messages, and a national Clinical History Portal. Explore how Getronics supports various industry solutions.