Two retail staff members in aprons smiling and looking together at a tablet.
Solutions by Industry

Retail
IT Solutions

Getronics helps retailers cut costs, increase uptime, and put the right technology in front of staff and customers across every store, every market, every day.

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Overview

Where the Shop Floor Meets the Supply Chain

A leading UK food wholesaler operates 196 cash and carry warehouses and a national delivery network. Its convenience store brand spans 2,500 independently managed locations. Store managers needed to browse the full catalogue, place orders, manage local deals, and send daily notifications to customers, all from a mobile device. 

Getronics delivered native iOS and Android apps on Azure with barcode scanning, catalogue integration, and decentralised store administration. Across the wider retail sector, Getronics provides retail consulting services and solutions by industry, covering mobile commerce, supply chain modernisation, and customer engagement in retail. 

2,500

Shop branches across the UK, running on a Getronics-built mobile platform for product ordering, deal management, and customer notifications.

55%

Fewer support calls in six months for a U.S. laundry retail network, through knowledge-base growth and AI-assisted resolution in ServiceNow.

7,200

Stores in 93 markets served by a major logistics operator, where Getronics teams delivered application development, testing, and Agile delivery for warehouse modernisation.

Solutions

The Full IT Suite for Retail

  • Mobile Commerce & Customer Apps

    • Build native iOS and Android apps designed around real store workflows, not IT specifications
    • Enable barcode scanning to add products instantly, with automatic alternatives suggested when stock is unavailable
    • Give store managers full catalogue access, order placement, and customer notifications from a single mobile interface
    • Deliver a scalable cloud backend on Azure handling catalogue search, ordering, and notifications across thousands of stores
    ultra realistic premium enterprise photography, Asian retail technology architect standing inside a modern flagship store, reviewing digital storefront dashboards and mobile commerce interfaces on a tablet, interactive product displays and self-checkout stations softly blurred in the background, atmosphere of retail transformation and modernisation, realistic face, shallow depth of field, sophisticated blue and neutral tones
  • Supply Chain & Warehouse Technology

    • Modernise warehouse operations through application development, testing, and Agile delivery
    • Support logistics operators managing stores across multiple markets from a single platform
    • Integrate catalogue and supply chain data to keep ordering and fulfilment aligned across distributed store networks
    • Deliver warehouse modernisation programmes for large-scale operators spanning dozens of markets
    Woman with glasses and curly hair standing in a retail setting.
  • Retail Operations Consulting

    • Retail Strategy Consulting
    Retail consultants discussing customer engagement analytics and store performance on a large display.
  • Cybersecurity & Compliance for Retail

    • Protect distributed store estates and customer data across thousands of endpoints and locations
    • Maintain consistent security standards across independently managed sites without centralising control
    • Support compliance across multi-market retail operations where regulatory requirements vary by region
    • Keep retail systems resilient and recoverable so that a breach or outage at one site doesn't cascade across the network
    Close-up of a retail technology professional reviewing security dashboards and transaction data on a laptop.
  • Managed IT Services for Retail

    • Reduce support overhead across large retail networks through AI-assisted resolution and knowledge base growth
    • Deliver managed IT services across distributed store estates, from convenience retail to logistics operations
    Woman with glasses and curly hair standing in a retail setting.
Solutions

The Full IT Suite for Retail

Mobile Commerce & Customer Apps

  • Build native iOS and Android apps designed around real store workflows, not IT specifications
  • Enable barcode scanning to add products instantly, with automatic alternatives suggested when stock is unavailable
  • Give store managers full catalogue access, order placement, and customer notifications from a single mobile interface
  • Deliver a scalable cloud backend on Azure handling catalogue search, ordering, and notifications across thousands of stores
ultra realistic premium enterprise photography, Asian retail technology architect standing inside a modern flagship store, reviewing digital storefront dashboards and mobile commerce interfaces on a tablet, interactive product displays and self-checkout stations softly blurred in the background, atmosphere of retail transformation and modernisation, realistic face, shallow depth of field, sophisticated blue and neutral tones
ultra realistic premium enterprise photography, Asian retail technology architect standing inside a modern flagship store, reviewing digital storefront dashboards and mobile commerce interfaces on a tablet, interactive product displays and self-checkout stations softly blurred in the background, atmosphere of retail transformation and modernisation, realistic face, shallow depth of field, sophisticated blue and neutral tonesultra realistic premium enterprise photography, Asian retail technology architect standing inside a modern flagship store, reviewing digital storefront dashboards and mobile commerce interfaces on a tablet, interactive product displays and self-checkout stations softly blurred in the background, atmosphere of retail transformation and modernisation, realistic face, shallow depth of field, sophisticated blue and neutral tones

Client

International Shoe Retailer

Case Study

Zero-Downtime Platform Rollout for an International Shoe Retailer

A retailer with 633 stores rolled out a new EPOS platform across UK and European branches. Getronics governed every change through a structured CAB process with full back-out planning, delivering the rollout with zero unplanned downtime.

View the study
Woman browsing in a bright upscale fashion boutique, with clothing racks and shoppers in the background.Woman browsing in a bright upscale fashion boutique, with clothing racks and shoppers in the background.

Client

Global Fashion Retailer

Case Study

Elevating Logistics for a Global Fashion Retailer

A global fast-fashion retailer needed a partner to modernise the warehouse systems behind 7,200+ stores in 93 markets. Getronics deployed agile teams to digitise WMS delivery with seamless rollouts across live retail operations. 

View the study
Point-of-sale checkout counter with screens and a card reader, with grocery shelves blurred in the background.
About Us

Retail Apps Designed Around How Store Managers Work

Retail moves fast. Getronics builds mobile platforms designed around real store workflows rather than IT specifications so the technology works the way your people do.

01

Barcode Scanning

Scan case barcodes or individual product codes to add items to an order instantly. If a product is unavailable, the app suggests alternatives that can be ordered from the nearest available source. This proactive logic is a core part of our approach to retail business consultancy.

02

Store-Level Admin

Each of 2,500 store managers controls their own deals, promotions, and customer notifications. Daily pushes go directly to local customers without needing head office approval or a content management system, allowing for highly reactive customer engagement in retail.

03

Azure & SmartHub

Built on Microsoft Azure with the Getronics SmartHub framework, our retail consulting services deliver native iOS and Android performance with a scalable cloud backend that handles catalogue search, ordering, and notifications across 2,500 stores.

Insights & Resources

Retail Industry Insights and Perspectives

View all insights
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  • AI misuse: Cybercriminals weaponising generative AI


FAQs

You have questions. We have answers.

  • Getronics works with large-scale retail operators including wholesalers, convenience networks, and logistics-led retailers typically managing technology across hundreds or thousands of locations.

  • Yes. That's exactly the environment Getronics is built for. The platforms Getronics delivers give each store autonomous control while maintaining consistency and scalability across the entire network.

  • Native iOS and Android apps built on the Getronics SmartHub framework with Microsoft Azure cloud backend. SmartHub provides the integration layer connecting the mobile front end with the product catalogue, ordering systems, customer notifications, and store administration platform. 

  • Yes. Getronics builds native iOS and Android apps designed around real store workflows from barcode scanning and catalogue ordering to localised deal management and customer notifications.

  • The app is designed for use in warehouse and store environments where connectivity can be inconsistent. Core browsing and scanning features work with an intermittent signal, with orders syncing when connectivity returns. This matters in warehouses where the signal can drop between aisles.

  • Getronics designs around how store managers actually work, not how IT teams assume they do. That means less time spent on workarounds and more time spent serving customers.

  • Retail consulting services from Getronics cover mobile commerce app development, warehouse management and logistics digitisation, customer loyalty platform strategy, and supply chain integration. That support extends to the retail end customer, too: store owners across a nationwide U.S. laundry network rely on Getronics to resolve the technical issues behind their connected equipment, with AI virtual assistants providing always-on service desk support. Whether building a native ordering app for 2,500 stores or modernising warehouse operations across 93 markets, our team combines application development, QA, and retail operations consulting with delivery experience across global retail estates. Explore how Getronics supports solutions by industry across sectors.