Multiple hospitals, multiple legacy systems, one patient record
A growing Spanish hospital group needed to replace fragmented health information systems across its centers with a single, unified platform. Getronics deployed its Sfere electronic health record system across four regions in 24 months, giving clinicians a shared view of every patient regardless of location.
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- Industry: Healthcare
- Region: Spain (Mallorca, Canary Islands, Extremadura, Castilla-La Mancha)
Grupo Hospitales Parque is a national hospital group established in 2012, belonging to Caser Grupo Helvetia. With a philosophy of excellence in healthcare and service quality, the group has gradually incorporated renowned hospital centers across Spain, some with over 40 years of experience. Today it’s a leading hospital group in Mallorca, the Canary Islands, Extremadura, and Castilla-La Mancha, with various centers located across the country and a trajectory of strong, consistent growth.
As the group expanded, each center was operating its own hospital information system. Patient records, catalogs, and administrative processes were siloed, making it harder to maintain consistent care standards, support clinical decision-making, or integrate newly acquired centers efficiently.
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Challenge
A growing hospital group needed to replace multiple legacy health information systems with a single unified platform that could scale with future acquisitions.
Solution
Getronics deployed Sfere, its electronic health record system, as the corporate HIS across all centers, integrating third-party logistics and patient guidance systems into a single centralised installation.
Results
The group now operates a unified health information system across four regions, with shared patient records, standardised processes, and a scalable platform that accelerates the onboarding of new hospital centers.
Fragmented systems across a fast-growing hospital network
Grupo Hospitales Parque had grown by acquiring established hospital centers, each with its own legacy health information system. Patient records, clinical catalogs, billing processes, and administrative workflows were managed independently at each site, with no shared data layer connecting them.
With further growth projected, this fragmentation was becoming a barrier. Clinicians at one center couldn’t access patient records from another. Administrative processes were duplicated. And every time a new center joined the group, the integration effort started from scratch. The group needed a single corporate platform that could unify existing operations and absorb future acquisitions without repeating the same onboarding cycle.
Sfere as a unified corporate health information system
Getronics proposed implementing Sfere, its electronic health record platform, as the corporate HIS for all hospital centers within the group. The system was deployed as a centralised installation with a unified data configuration, while retaining the flexibility for centre-specific processes and configurations tailored to each site’s operational needs.
The rollout began with the Canary Islands centers (Tenerife and Fuerteventura) in Phase 1, followed by the Vía de la Plata and Vegas Altas hospitals in Extremadura in Phase 2. The full deployment was completed within 24 months.
As part of a comprehensive solution, Getronics also integrated third-party systems: Navision for logistics management and OGS for patient guidance, both connected into the Sfere platform to provide a single, cohesive operational environment.
A scalable, unified platform built for continued growth
Grupo Hospitales Parque now operates a single health information system across all its centers. Patient medical records, clinical catalogs, and core processes are unified, giving clinicians and administrators a shared, consistent view regardless of which center a patient attends.
The unified catalog structure provides the foundation for comprehensive data analysis, supporting more informed clinical and operational decision-making. Healthcare and administrative processes have improved, with better cost control, more accurate billing, and higher consistency in quality of care.
Critically, the platform has changed the group’s growth economics. When new hospital centers join it, they’re onboarded onto an existing, proven system rather than requiring a bespoke integration; Hospitales Parque describes the improvement in onboarding time and outcomes as exponential compared to the previous approach.
4 regions, 1 unified HIS
Sfere replaced multiple legacy hospital information systems across Mallorca, the Canary Islands, Extremadura and Castilla-La Mancha, consolidating all patient records and clinical processes under a single platform.
24-month deployment
The full rollout across Phase 1 (Canary Islands) and Phase 2 (Extremadura) was completed within 24 months, including third-party system integration with Navision and OGS.
Exponential improvement in onboarding
New hospital centers joining the group are now integrated onto the existing Sfere platform using proven components, dramatically reducing the time, cost, and complexity of each acquisition compared to the previous site-by-site approach.
