Modernising Mission-Critical Apps for Global Healthcare
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A global leader in healthcare technology and analytics needed multidisciplinary squads to modernise mission-critical platforms across global time zones. Getronics built squads in Brazil running cloud CI/CD and test automation, achieving an NPS of 10.
The client
A global leader in healthcare technology and analytics, with ~87,000 professionals, operations in 100+ countries, and a strategic role supporting pharmaceutical companies, laboratories and healthcare systems worldwide.
Industry: Life Sciences & Healthcare Technology
Solution: Business Applications – Multidisciplinary software development squads
The challenge
The organisation needed to accelerate strategic business initiatives originating in the U.S., requiring the rapid setup of multidisciplinary teams to develop and test multiple platforms, while ensuring high quality, continuous integration and efficient operations
across different time zones.
The solution
Getronics built multidisciplinary squads in Brazil, bringing together software engineers, QA specialists and agile leadership. The scope included application development, test automation, cloud-based CI/CD integration and architectural modernisation, all supported by centralised governance and Scrum methodology.
Key results
- Rapid setup of a multidisciplinary team of 22 professionals, with additional roles currently being expanded
- Seamless operation between Brazil and the U.S., with no time-zone impact
- NPS score of 10, demonstrating a high level of client satisfaction
- Significant operational cost reduction enabled by a remote delivery model
- Increased productivity and delivery quality
