AI Workshop in Budapest

29.10.2025

From buzzwords to breakthroughs, our AI Workshop in Budapest brought together an inspiring mix of voices across the Getronics ecosystem.

Our AI workshop brought together

  • Experts from our top clients like HDI, Electrolux Professional & Deligo Vision 
  • Strategic partners such as OneReach.ai 
  • Our own experts, innovators, and board members 

Over two days, we explored the real-world impact of Artificial Intelligence in customer experience, security, service design, and innovation strategy, with one goal: to share ideas that go beyond theory and help shape what’s next. 

Let’s Talk AI: Beyond the Algorithm 

In an unscripted exchange, Harsha Gowda (CTO, Getronics) and Luis Rivera (CIO, OneReach.ai) sat down to reflect on: 

  • What’s the first thing that comes to your mind when you hear “AI in enterprise”? 
  • Is AI a solution looking for a problem? Or are the problems just changing? 
  • What kind of decisions should we not leave to AI? 
  • How do we build trust into systems that learn without supervision? 
  • How do you see AI developing over the next 5 to 10 years? Where will the journey take us? 
     

What’s next? 
The response to this workshop has been clear: AI needs spaces for honest, cross-functional conversation. So we’re already planning more.

Whether you joined us in Budapest or are just discovering our format, you’ll hear more from us in 2026, as we continue to explore how technology and trust can come together to shape exceptional service. 
 

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